1. Overview
Not every "remove" action in Sub-a-Saint does the same thing — deleting one document, unlinking a school, and deleting your whole account are three different actions with three different effects. We'd rather be specific about each one than leave you guessing.
2. Deleting your teacher account
From your Profile tab in the app, Delete my account permanently and immediately removes:
- Your profile — name, contact details, subjects, bio, skills, NESA ID and right-to-work details.
- Every document you've uploaded — CV, qualifications, evidence, WWCC, anaphylaxis certificate, anything else — both the file itself and its record. Files are deleted from storage, not just hidden.
- Your references, availability, and every school link you've made.
- Your account credentials — you won't be able to sign back in with them.
This can't be undone, and there's a confirmation step before it happens for exactly that reason. There's no waiting period or "soft delete" — deletion runs immediately when you confirm it.
3. Shifts you were part of
A school keeps its own record of shifts you claimed, were invited to, or completed — the shift itself isn't deleted, since it's part of the school's own operating history. It's simply no longer attributed to you: once your account is gone, the shift no longer names a specific teacher. Some activity-log entries you generated (claiming a shift, accepting an invite, and similar) are removed along with your account.
4. Unlinking a school
Removing a school from your linked schools only removes that specific connection — it doesn't delete or hide any of your documents. As explained in our Privacy Policy, a teacher's contact details and documents are visible to any school admin on Sub-a-Saint, not only schools you're linked to — that's the point of the directory schools browse to decide who to reach out to. Unlinking a school stops shift notifications from that specific school and removes it from your "linked schools" list; it's not a privacy control.
If what you actually want is to stop being visible to schools altogether without deleting your account, use the "Active for shifts" toggle on your profile instead — switching it off removes you from every school's teacher directory and from shift notifications, while keeping your account and documents intact so you can switch back on later.
5. Removing a single document
You can remove any individual document — a specific certificate, an old CV — at any time from your profile, independent of unlinking or deleting anything else. Like account deletion, this removes the actual file from storage immediately, not just its listing.
6. While your account is active
We keep your information for as long as your account exists, for as long as it takes to run the Service — matching teachers with shifts, letting schools review your documents, sending notifications. We don't keep anything beyond that on an active account.
7. School admin accounts
A school admin account isn't self-deletable the same way yet — a school's data (shifts, postings, other admin accounts at the same school) is shared operational history for the whole school, not one person's alone, so removing an admin account safely needs a person on our side to handle it rather than an automated one-click delete. Email us and we'll action it.
8. Backups
After a deletion, your information may still exist briefly in encrypted backups until those backups naturally cycle out, consistent with our infrastructure provider's standard backup retention — it isn't accessible or restorable in the ordinary course of running the Service during that window.
9. Contact us
Questions about any of this, or a request we haven't covered above: email info@sub-a-saint.com.au.